Home at Last program works

John*, a 76-year old retired mechanic had just spent 28 days in hospital after having knee replacement surgery.  He was back on his feet but not sure whether he could leave the hospital – he was a widower and his children lived in another province.  But with the support of the Central East’s Home at Last (HAL) program his worries were soon over. 

One quick call to the local HAL co-ordinator resulted in John being driven home by a Personal Support Worker who settled him in, stocked up his fridge, ordered his prescriptions and linked him up with much needed community supports.  John was able to return to the home he loved and the hospital was able to provide a bed for the next admitted patient.

“This is a service that is really important and helpful,” says John. “After being in the hospital for a while, it is not very nice to come home to an empty apartment alone”.

With $500,000 in funding provided by the Central East LHIN since 2009, John’s story has been repeated 1,070 times as committed staff from community agencies across the LHIN help seniors return to their homes –  safely and supported. 

“We are thrilled with the program.  Our social worker states that on several occasions the program has helped patients get home when they would otherwise be waiting in hospital.”   

Janet Burn RN BScN MHSc
Program Director, Northumberland Hills Hospital

“The Home At Last program has become an integral part of our discharge process, supporting aging adults and adults with special needs in their discharge home. We have found the program to always be accessible to our patient population. Program personnel are friendly and very accommodating in meeting the needs of our patients during their transition from hospital to home.”

Kelly Isfan, CEO
Campbellford Memorial Hospital

“HAL is a beneficial program to be able to access for our patients, especially the frail, and elderly with few social supports. It helps to know that these patients will be assisted in re-integrating into the community. The personal touch and practical help (ie.meal prep, medication pick-up, grocery shopping, etc.) in settling back in at home is much appreciated by our patients and their families. I have had patients who've used the service on previous admissions ask for their help again. From a professional perspective, the turnaround time from when a referral is faxed to the time a drive is provided is often within a couple of hours, thereby freeing up a bed for a patient waiting in Emerg. They have never been unable to meet a request in my experience.”

Janice Hebert, Social Worker
The Scarborough Hospital

To learn more about the Home at Last program in your community, please visit the Home at Last page on the Central East LHIN website.

* - not his real name