TSH Global Community Resource Centre unique among GTA hospitals

The Global Community Resource Centre, staffed by volunteers, will help to connect Scarborough residents with important information about community services.

Patients, families and community members of The Scarborough Hospital now have access to a unique, new multilingual resource centre staffed by community agencies and volunteers.

“The Scarborough Hospital’s ‘Global Community Resource Centre’ is unlike anything currently available in other GTA hospitals,” said Waheeda Rahman, Director of Diversity, Equity and Stakeholder Outreach at The Scarborough Hospital.

“By providing information in print, online and through interactive workshops, we hope to empower patients, families and our community - especially those new to Canada – with increased health literacy and better access to community services.”

Twelve community agencies have partnered with TSH to staff a ‘Community Desk’ at the Centre on a rotating basis that will provide patients and the community with information on community services in Scarborough. These agencies, along with TSH staff, will also be providing weekly multilingual workshops on a range of topics of interest.

The community agencies include:

  • Agincourt Community Services Association
  • Aisling Discoveries
  • Carefirst Seniors and Community Services Association
  • Catholic Cross Cultural Services
  • Centre for Information and Community Services
  • East Scarborough Storefront
  • Polycultural Immigrant and Community Services
  • Scarborough Centre for Healthy Communities
  • TAIBU Community Health Centre
  • TESOC Multicultural Settlement Services
  • TransCare Community Support Services
  • Yee Hong Centre for Geriatrics Care

“It is important that service providers work closely together to develop partnerships in the health care environment like we have done with the Global Community Resource Centre,” said Helen Leung, Executive Director of Carefirst Seniors and Community Services Association. “These partnerships help address issues surrounding social determinants of health, fill service gaps and improve knowledge exchange, which ultimately enhances clients’ access to a continuum of health care and community resources.”

As well, the Centre will be staffed by volunteers, some of whom are internationally trained professionals seeking experience in a healthcare environment.

"As a newcomer to Canada and a Health Informatics professional, I was looking for volunteer opportunities in a related field to gain Canadian experience and know more about the healthcare sector in Canada,” said Samer Safir one of the volunteers. “I was really excited when I heard about the Global Community Resource Centre at The Scarborough Hospital. It will be of great value to the community, providing patients, their families and the community with reliable information about health issues and increasing accessibility to health related resources. I am really glad to be part of the team at the Global Community Resource Centre, which is going to be the first step towards my career in Canada.”

The Centre is located on the Ground Floor of the Tower Lobby entrance at the General campus. It will be open from 9 a.m. to 5 p.m. Monday to Friday, with the Community Desk operating from 10 a.m. to 2 p.m. Information about the Centre, including the monthly workshop calendar, will be available on the hospital’s website - see http://www.tsh.to/pages/Global-Community-Resource-Centre.

For more information, please contact:
Julie Dowdie
Communications Officer
Corporate Communications
416-438-2911 ext. 6770