Patients First 

Ontario is increasing access to care, reducing wait times and improving the patient experience through its Patients First: Action Plan for Health Care - protecting health care today and into the future.

The Patients First: Action Plan for Health Care sets clear and ambitious goals for Ontario’s health care system in order to put patients at the centre by improving the health care experience: increasing access, connecting services, informing patients and protecting our health care system.By putting patients first in everything we do, we will provide faster access to the care patients need today and make the necessary investments to ensure our health system will be there for patients for generations to come.

Once fully implemented, these changes will make local health care more responsive to local needs:

  • Patients will benefit from improved access to primary care, including a single number to call when they need health information or advice on where to find a new family doctor or nurse practitioner.
  • Primary care providers, inter-professional health care teams, hospitals, public health units and home and community care providers will be better able to communicate and share information, to ensure a smoother patient experience and transitions.
  • Administration of the health care system will be streamlined and reduced, with savings put back into improving patient care.
  • With PFACs in every LHIN, the voices of patients and families in their own health care planning will be strengthened.
  • There will be an increased focus on cultural sensitivity and the delivery of health care services to Indigenous peoples and French speaking people in Ontario.

Minister's Order for Health System Integration

Changes underway supported by the Patients First Act have expanded the LHIN mandate and will give LHINs the tools, oversight and accountability they need to better integrate local health care services and coordinate care across the care continuum in a way that better serves patients.

In May and June 2017, home care services and staff transferred from CCACs to LHINs. This was a structural system change that will help patients and their families get better access to a more local and integrated health care system. The process happened in carefully planned stages and was seamless for patients and home care clients. There was no disruption to care and providers remained the same.

The Central East CCAC transferred to the Central East LHIN on Wednesday, June 21, 2017.

Learn More

We are pleased to introduce the Central East LHIN quarterly report to the community. The report, titled “Strengthening Connections” highlights the deliberate and constructive steps that the Central East LHIN takes, in collaboration with its partners to continue to lead the advancement of an integrated sustainable health care system that ensures better health, better care and better value so that local residents are living healthier at home.

Twice a year, Central East LHIN staff prepare Performance Updates on the achievement of the LHIN's Integrated Health Service Plan Strategic Aims which are then presented to the Central East LHIN Board of Directors at their open board meetings. 

The Ministry of Health and Long-Term Care (MOHLTC) is also sharing information on Health System Integration.  To access these bulletins, please click on the links below:

Please continue to watch this space for updates.