Palliative Pain and Symptom Management Consultants

Supports service providers in home care agencies (CCACs and contracted providers), long-term care homes, community support services and primary care by providing access to Palliative Pain and Symptom Management Consultants.

The Central East LHIN Palliative Pain and Symptom Management Consultants - as of March 2018




Peterborough City and County, Northumberland County, Haliburton County, City of Kawartha Lakes

Patti Stanton

Scarborough North and South

Gwen Cleveland

Durham North East and West

Cyndi Fagan

Scarborough North and South

Tracey Human

A Palliative Pain and Symptom Management Consultant’s provide consultation, education, mentorship and linkages to palliative care resources across the continuum of care. Specifically:

  • Assists service providers in the application of the Model to Guide Hospice Palliative Care (CHPCA 2002), assessment tools and best practice guidelines

  • Offers consultation to service providers in person, by telephone, by videoconference or through e-mail regarding care (e.g., assessment and management of pain and other symptoms)

  • Helps build capacity amongst front line service providers in the delivery of palliative care

  • Links with specialized hospice palliative care resources.

This service does not provide direct client, patient assessment or care planning. As part of an education/coaching activity with a service provider, a client/patient may be present, however, the service provider remains the one responsible for the care. The service does not include responding to inquiries or education activities for the general public.